Reebonz Reviews

Reebonz.com is an online platform for buying and selling luxury products. Popular services include the Marketplace, where merchants list rare luxury fashion items, and Sell and Consign, which deals with used designer items. The Closets feature in the Reebonz app allows users to sell used designer items ranging from leather goods to jewelry and watches. Additionally, the White Glove service offers a concierge experience, helping members sell their pre-owned designer items by taking care of the entire sales process, from item pick-up to listing.

Reebonz.com offers a 14-day return policy for incorrect or defective items, with certain conditions. Items must be in their original purchase condition, including all packaging, documentation, and accessories. Tags must be intact, and items purchased as part of a set must be returned as a whole. There are no returns for intimates, undergarments, and beauty products for hygiene reasons. For eligible returns, remedies include a replacement, Reebonz credits, or a cash refund minus shipping and administrative fees. Customers seeking to return an item should contact Reebonz via email or their Concierge Hotline. As for shipping, Reebonz provides free shipping, with the price listed being the final cost at checkout. Deliveries are made Monday to Friday, with specific time slots, and all orders require a signature upon receipt. The shipping policy also mentions that most products will be delivered on a Paid Custom Duty (PCD) basis, meaning import taxes and duties are calculated during checkout with no additional costs incurred upon delivery.

Reebonz offers a variety of luxury products including new and pre-owned items. The platform features a wide range of designer merchandise such as handbags, shoes, jewelry, clothes, watches, and other accessories. It provides services like Marketplace, where merchants list rare luxury fashion items, and Sell and Consign, for selling used designer items. Additionally, the Closets feature on the Reebonz app allows users to sell used designer items from leather goods to jewelry and watches, and White Glove is a concierge service that assists members in selling their pre-owned designer items.

Reebonz is an online platform for buying and selling luxury products. It offers new and used luxury merchandise, ranging from leather goods and apparel to jewelry and watches. Members can shop via the web or mobile, and membership is free. The platform also provides services like Marketplace, where merchants list rare luxury items, and Closets, a mobile selling platform within the Reebonz app. Additionally, the White Glove service assists members in selling their pre-owned designer items by handling the pickup, copywriting, and listing of the items for sale. Reebonz has had a significant presence in the Asia-Pacific region.

Reviews about Reebonz vary widely. Some customers have had positive experiences, praising the customer service and the quality of the luxury items received. They highlight fast shipping and good packaging, with items arriving in perfect condition. On the other hand, there are negative reviews where customers express dissatisfaction, particularly regarding payments and refunds. Issues such as delays in receiving payments for sold items and bankruptcy concerns affecting the company's ability to pay suppliers have been mentioned. The overall sentiment from these reviews suggests a mix of great satisfaction and significant concern among users.